For many students, living with others can be a challenge. Sometimes those challenges are magnified by the challenges associated with mid-terms. As these stresses approach, you may hear more concerns from your student about any number of issues, including housing. Learning how to cope with these issues and use College resources to do so is vitally important to your student's education.
Be it "my roommate is evil," to "there is nothing to do around here!" the Residence Life staff is available to help students address their concerns, questions, and issues. If you hear these concerns from your student, you can help them by asking the following:
My office is also available to help with truly critical matters as they might arise. It is important, though, that students bring their concerns to me so that I can work with them directly to better address the issues they may have. Sometimes, in the name of wanting something done "right away," parents contact me before I or any of the residence life staff have had an opportunity to discuss the situation with the student. But, since we will only have to talk with the student about the problem before we can do anything to help, the quickest, most effective way for a student to get an ear for his or her concern is to work with the staff in the residence hall, and then to engage me as necessary. This way, students become more knowledgeable of the various resources on campus and more familiar with the college's policies and protocols, and are able to get their concerns addressed in a reasonably timely fashion.
It's hard to believe that we're already half way through the semester. In the Office of Residence Life, we're looking forward to helping your student finish the semester with great success!